Inspection of the accommodation and inventory of fixtures at the start of each stay
Inspect after each departure, take photos of the inventory, and immediately report any damage.
This service is part of our concierge service. We provide it to property owners who entrust us with the management of their property.
- no obligation
- Response within 24 business hours
- on-site team
Any damage not reported on the same day is no longer eligible for compensation
A scratched mirror, a burned sheet, a broken glass: without a dated photo, the platform rejects the claim, and the owner pays.
The inspection therefore serves two purposes: to ensure that the accommodation meets the standards promised in the listing, and to have evidence on hand in case a stay goes wrong.
What a Home Inspection Should Include
The same list is used each time, which makes any discrepancies immediately apparent.
Photographic record of the current condition
Each item is photographed after it is picked up, along with the date and time of the pickup.
Equipment Inventory
Dishes, linens, small appliances, and furniture are counted and compared to the inventory list.
Reporting Damage
You will be notified the same day, along with the evidence needed to file a claim with the platform.
Technical Inspection
Heating, hot water, Wi-Fi, appliances: We're testing the things that can ruin a vacation.
Housing Safety
Detectors, locks, windows, and access points are checked periodically.
Written Minutes
A clear report after each visit, archived and available for review at any time.
How Does an Inspection Work?
You will receive the report without having to request it.
Reference Inventory
We prepare a complete inventory of the furnishings and a report on the initial condition of the unit, supported by photographs. (at move-in)
Check after each departure
Footage taken during cleaning, using the same checklist and the same camera angles. (after each stay)
Report
If there is a discrepancy, you will be notified the same day, and we will file a claim with the platform. (within 24 hours)
Monitoring and Restoration
Repair, replacement, or ordering of missing equipment, with your approval. (in the coming days)
What's Included and What's Optional
The scope of the inspection is specified in your proposal following the property tour.
A well-monitored property, peace of mind for the owners
Many people place their trust in us, whether for rental management or short-term rentals for their trips, vacations, and time off, in Geneva and the surrounding area
An inspection tailored to your property
Geneva
High-maintenance buildings and condominiums. The inspection also covers common areas and respect for neighbors.
France, near Geneva
Homes and outdoor areas. The inspection includes the yard, patio, and surrounding areas after each stay.
Marrakech
Swimming pools, air conditioning systems, and rooftop terraces require more frequent inspections.
The check is performed during the premium cleaning, after the checkout, and, if necessary, triggers the’property maintenance. Together, these form our short-term rental concierge service. Control doesn't happen on its own. It’s part of our concierge service: photos, listings, pricing, reservations, guest check-in, and housekeeping. Monitoring a property only makes sense if we also know what’s going on inside it.
Frequently Asked Questions About the Inspection and Move-In Inventory
Short answers to the questions homeowners ask us.
Is a property inspection required for short-term rentals?
The law doesn't require it, but without a dated report, you'll have no proof in the event of damage. Platforms require timestamped photos to process a claim.
What happens if a traveler breaks something?
We take photos, notify you the same day, and put together the case file. You then decide whether to seek compensation or let it go.
How often do you inspect the apartment?
After each guest departs, during housekeeping. During slow periods, we can schedule additional cleanings if you'd like.
Can I view the meeting minutes?
Yes. Each visit results in a photo report that is archived, which you can view at any time.
Can we order just the inspection?
No. We provide this service for property owners who entrust us with the management of their properties. The inspection is only meaningful if it takes into account the cleanliness of the property and the hospitality shown to the occupants.
Your home deserves more than just remote monitoring.
We'll respond within 24 business hours, with no obligation.